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What is Skype for Business (formerly known as Lync)?
Skype for Business, previously called Lync, is a powerful communication tool designed for businesses. It is a platform that combines various communication features, such as instant messaging (IM), audio and video conferencing, screen sharing, and document collaboration, into one solution.
Exploration of Basic Concepts of Business Communication
Instant Messaging (IM)
With Skype for Business, you can send instant messages to your colleagues or teams in real-time. Instant messaging allows for quick and efficient communication, enabling you to have quick conversations and make decisions without the need for lengthy phone calls or emails.
Audio and Video Conferencing
Skype for Business provides the ability to hold audio and video conferences with individuals or teams, regardless of their location. This feature enables face-to-face communication and fosters collaboration among geographically dispersed teams. You can participate in meetings, share presentations, and discuss important matters with colleagues or clients as if you were all in the same room.
Screen Sharing
Screen sharing is a valuable feature of Skype for Business that allows you to share your screen or a specific application with others during a conference or a one-on-one call. It facilitates better understanding and engagement, as participants can see what you are referring to in real-time. This is especially useful for presentations, training sessions, or troubleshooting.
Document Collaboration
Skype for Business facilitates seamless document collaboration. You can share files, presentations, or other relevant documents, and work on them simultaneously with your colleagues or clients in real-time. This feature eliminates the need for sending files back and forth via emails, ensuring that everyone remains up to date with the latest version of the documents.
How to Use Skype for Business
Using Skype for Business is intuitive and user-friendly. Here are the basic steps to get started:
Step 1: Install Skype for Business on your computer or mobile device. Your organization’s IT department should provide you with the necessary instructions or download links.
Step 2: Sign in using your business account credentials.
Step 3: Familiarize yourself with the interface. The main window will display your contacts, conversation history, and upcoming meetings.
Step 4: Add contacts to your Skype for Business contact list by searching for their names or email addresses.
Step 5: Initiate conversations by selecting a contact and either sending an instant message or starting a call or video conference.
Step 6: Utilize the additional features, such as screen sharing and document collaboration, as needed during meetings or one-on-one conversations.
Remember to maintain professional etiquette and courtesy when using Skype for Business, just as you would in face-to-face business interactions.
Skype for Business offers a comprehensive and efficient way to communicate and collaborate with colleagues, clients, and partners, enhancing productivity and improving business outcomes. Incorporating this powerful tool into your business communication strategy can significantly streamline your workflows and boost overall connectivity within your organization.
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